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Do you resist or embrace new technologies? In this course, Jim McCann, business leader, author, philanthropist, and founder of, will explain why he credits much of his success to the early adoption of new technology. You’ll discover how Jim embraced technology throughout the years, from 1-800 phone numbers to Amazon Alexa. You’ll also research new technologies you want to learn more about and identify the many ways technology can help you remove customer roadblocks.